Displaylink audio not working After the Windows Update, the Windows Audio Service would not start with the Targus Dock connected to the Laptop. 0 port to test. DisplayLink chipset is responsible for bringing two DP monitors and if needed cooperate with Alt-mode when more than one monitor is connected. Mar 24, 2025 · The audio connector is not functioning or there is a lag in the audio. Jan 17, 2017 · After that, the audio *sometimes* flows from the browser through the Plugable device. A Mac system is powered on without a DisplayLink device connected; The Mac’s built-in audio output device is set as the default audio output device within the ‘Sound’ macOS System Preferences application. The minute I unplug the Mac from the USB and plug it back in, or swap to another PC and back, the Dell audio stops working. It's strange, because in the past it worked, It stopped working since I replaced the HDMI cable to longer one - since then it's not working. com If your DisplayLink product does not work, has stopped working, or has never worked, follow the steps below to try and diagnose if it is a hardware problem. . When the Alt-mode technology is active the 2nd part of the docking station (DisplayLink) is not working at start if it is not needed. Note: USB audio is not provided by DisplayLink for products based on the DL-1xx family. Oct 12, 2021 · If after having updated your PC to Windows 11 your Plugable DisplayLink-based product is not working as expected, the best practice is as follows: 1. 0 docking station will appear as USB Multimedia Audio Device; A Plugable USB Audio adapter will appear as USB Audio Device; Right-click on the device you found in step 3 and select Set as Default Device. The problem does not occur when I use the laptop without the adaptor, so I deduce the issue is connected with the DisplayLink drivers. Make sure you are on the "Playback" tab. Audio from Windows apps like Windows Media Player seems to work fine; the problem is audio through the browser. Click on the device you want set as your main sound (it must be connected) to highlight it. Our first step is to perform a ‘clean’ install of the DisplayLink driver (which includes the audio component) to ensure everything is in a good state. The audio keeps working fine though, which is strange. We suspect that by setting USB selective suspend to Disabled, USB 3 Link Power Management to Off and PCI Express Link State Power Management to Off the loss of USB, downstream Ethernet, and other related issues will be mitigated. Aug 13, 2021 · However, whatever I choose, the audio does not reach my monitor via the HDMI cable (yes, my monitor has built-in speakers). Please follow these steps: Feb 27, 2023 · Everything is working fine except for audio over Displayport: no audio device shows up at all in Windows when the monitor is connected to either Displayport port on the dock, though video works fine, and sound from the audio jack is functioning too. Ensure that the correct playback device is selected on the laptop. iii. If the VID is not 17E9, then this is not M/Connect. It should now stay as the device. I also cannot connect to my Bluetooth headphones when plugged in. 9 M2) I found a reference to "Windows 10 known issues" on the DL site, one of which reads: quote Audio not working through a docking station Jul 5, 2023 · (uses DisplayLink Drivers) Prior to the Windows Update KB5027303 Windows Audio was working fine. Nov 11, 2022 · Dell USB Dock D3100 links all your electronic devices to your laptop using a single cable that supports USB 3. 5mm analog audio jacks or via their HDMI or DisplayPort video output ports (which can also carry an audio signal). Disconnect your Plugable USB video adapter or USB docking station (if using a docking station please also disconnect the power adapter) from your PC and keep it disconnected until prompted. However, I can't get my speakers to work when plugged into the audio jack on the dock. I also couldn't find where I'm supposed to submit this file/report to DisplayLink. While looking for the latest driver for windows (7. Not to open it. Firstly check that the video cable is fully plugged into the dock and the monitor. For customers that require enterprise features like PXE boot, Wake-on-LAN (WOL), and other business-class features for deployment in large enterprises, Dell offers WD15 and TB16 docking solutions which have the full suite of The Dell D3100 routes the sound to multiple outputs simultaneously so, unlike the dedicated graphics card sound adapter, it won't take the name of your amplifier as it can't take multiple names. "Dell USB Audio" shows up as an option for sound, but it only works if I reboot my Mac while it is the source on the KVM. ‘Not working’ example. I downloaded and installed the Version 7. It would be a bit overwhelming to get 5 new audio devices (2 HDMI, 1 DP, 2 jacks) just for the dock anyway Jul 30, 2014 · Windows Audio Output Device: Speakers / DisplayLink USB Audio Adapter/ Default Device TV Volume: 50% Support Tool Dump: Should be attached, but I'm not sure if I did the advanced capture right. If I connect the HDMI cable directly to the laptop - I can see the LG TV as a playback device and get audio from the TV. When I have the dock connected and running DisplayLink both of my monitors work fine, but the Spotify program keeps freezing or won't start playing audio. I've also tried to see if I could select the GIQ as the audio output in my DAW, but it's not shown as an option. 1 to Win10 the audio through the docking station stopped working. See full list on support. Dec 2, 2021 · Targus is testing a possible work-around to the issue(s). The click "Apply" and "OK". Check the Product ID of the DisplayLink device If the DisplayLink device is shown in the system report, but still does not work, then the Product ID (PID) should be checked to make sure the device has started up correctly. A check mark Nov 24, 2021 · I just bought a new 2021 MPB with an M1 Max chip. Connecting to the docking station, you gain access to all your devices, such as the mouse, keyboard, stereo speakers, external hard drive, and large-screen displays. When not plugged in, they say Aug 17, 2022 · The audio signal is heard properly via the DisplayLink device. 1. (WD19 only) Ensure that the latest BIOS and drivers for your laptop and the docking station are installed on your laptop. 5 days ago · For docks using DisplayLink, like the D6000 series, not all functions work outside of the operating system or BIOS. It fails to work for both the front or back audio Mar 15, 2016 · Thanks for checking the Sound settings in your system and letting me know the Plugable Audio choice isn’t present. Note: Unless a DisplayLink product is identified by the DisplayLink software on the USB bus, the DisplayLink UI icon will not appear in the Windows system tray (v7. The Audio seems to be the only negative impact after the Windows Update. Feb 12, 2020 · Click on "Sound". Dec 21, 2023 · 5] The audio connector is not functioning, or there is a lag in the audio (WD19DC only) If you are using Dell Docking Station model WD19DC and your audio connector is malfunctioning, the steps Nov 2, 2017 · After migrating to windows 10 on a Gigabyte Aero 15 laptop, the screen, network and USB ports work fine, but for the audio the following issues have appeared: 1. hexadecimcal value (0-9 or A-F). Jul 23, 2024 · Keyboard and mouse connected to the display link (as well as the displays themselves) work fine, but the external webcam and associated mic do not. I've been back and forth with Plugable about this for a long time, and they end up pointing fingers at Windows 10. Can "test it" where I see the volume bars indicate sound -- just nothing comes out. 0 docking station, and a new laptop with Windows 8. even if I look deep in audio playback devices of windows 10 - Not there. Device says "working fine". displaylink. An application plays a file that contains audio. It's really getting exasperating. If this is the case, or if the devices are not listed as above, follow these steps to completely uninstall the The setup works mostly fine, but at least 5-10 times a day my displays freeze for roughly ten seconds and I can't do anything. Or your DisplayLink display freezes or locks up, while directly connected screens, eg the built in laptop screen, continue to work. No USB 2. This particularly happens with chrome browser. Follow this article if the audio is still heard through the laptop after connecting it to a DisplayLink device. If the device does appear but still does not work, check the Product ID as described below. Aug 17, 2022 · A Plugable USB 3. Sep 17, 2023 · Our products based on DisplayLink technology have the ability to send an audio signal out via their 3. ii. For Youtube either the videos don't load at all, or the video plays but without audio. 0 DisplayLink docking station or sound-enabled display adapter will appear as Plugable Audio; A Plugable USB 2. If the VID looks like above, then it is M/Connect but Windows is not associating the DisplayLink USB driver with M/Connect. Feb 28, 2014 · I have the DisplayLink USB 3. If your BIOS Setup has an Audio-Enabled/Disabled option, ensure it is set to Enabled. 0 cable the sound output may jump to the laptop speakers although the displaylink is set as the default device. Apr 14, 2021 · I am also having similar issues with audio from Youtube and Spotify. If problems persist with audio on devices based on the DL-1xx, please contact the product manufacturer, as DisplayLink cannot help debug these issues. Right click on them and choose to set them as the "Default device". I am using and M1 Macbook Air. When using the USB 3. 0. All drivers fully re-installed from scratch (OEM Dell and DisplayLink directly) Can see the USB audio. Due to it you may see the information that the monitors are not detected. 5 software, and my mouse, keyboard, and monitor work fine. When a Mac running macOS 12 Monterey is used with DisplayLink-based products, there may be instances wh Jan 4, 2022 · I've tried rebooting, uninstalling and reinstalling the DisplayLink software/drivers, and manually trying to locate the devices through the display and audio settings in Device Manager. Please note, I'm not talking about the analog jack output on the docking station (which I never tested and not interested in), but rather about audio through the HDMI connection between the docking station and the monitor. Already tried: Running all the built-in diagnostics - both with the dock plugged in and not. This can be caused by loose video cables or USB instability. Aug 1, 2015 · Worked fine on Windows 7; no audio via HDMI on windows 10. 9 or earlier software Sep 8, 2015 · After upgrading the notebook from Win8. llukf ujpowy jnrc fadsy erjzmif uxnopg ghh jmyatrhc cjhpwg uaz exvsf uaa kqylg sjqeyqvr bltay