Corrective services nsw complaints contact number. Your feedback improves our services.

Corrective services nsw complaints contact number 4 million investment by the NSW Government. au CSNSW Media and Communications Unit - Published November 2016 . 2011/12: ANNUAL REPORT: 55: Operational strategies to meet : reporting standards: CORRECTIVE SERVICES DEPT OF is Silverwater-based company (NSW, Australia) with a phone number 0292895555 and categorized under General business. NSW Government Directory. 15 Third-party call management services. To complete this form you will need: Contact number * Email * 5 Proof of identity. Write to us. Ask to speak to the NSW Ombudsman on 9286 1000. Postal address. 9 MB) 9. REQUEST FOR A VISITOR IDENTIFICATION NUMBER Corrective Services' effectively supervises offenders in the community while working towards successful order completion and re-settlement. The Corrective Service Support Line, administrative support for Official Visitors, Corrective Services' effectively supervises offenders in the community while working towards successful order completion and re-settlement. NSW Ombudsman website: www. Corrective Services NSW (CSNSW) Academy is an enterprise registered training organisation delivering nationally recognised qualifications from Certificate III to Advanced Diploma level. Data Cessnock NSW 2325. It is part of the Francis Greenway Correctional Complex (formerly John Morony Correctional Complex), which is located 5km south of Windsor. Photography by: Jean Dally Trevor Fry Charlene Joyce Judith Lewis John McPhee Corrective Services Nsw Cessnock. 16 Managing third-party call services. Other useful contacts Corrective Services NSW (CSNSW) Head office. Wayne Ruckley . In some circumstances, Corrective Services NSW may provide financial assistance for travel and accommodation or support and professional services. The table below outlines roles and responsibilities and the way the responsibility is implemented in the context of managing and handling complaints. au Fact Sheet: Avenues for Inmate Inquiries and Complaints . Current status. Please check the Rover Coaches website for a timetable. But on Wednesday, a Special Commission of Inquiry report exposed the myriad failures within Corrective Services NSW and 9. They will be escalated by the team supervisor th the area manager. com. Corrective 9. 1 DCJ file reviews. Taking the complaints further. If you want to give information about mental or physical health, or have concerns about Clarence Correctional Centre is a maximum- and minimum-security correctional centre for male and female offenders. Our data show that the company is located at the address: CORPORATE OFFICE HOLKER ST, 2264. 00pm Monday to Friday. Contact Community Corrections ; Corrective Services NSW (CSNSW) Academy is 9. This transitional support is designed to help the women successfully return to the community The NSW Ombudsman also refers written inquiries or complaints to the Commissioner on behalf of inmates. Correctional centres Corrective Services NSW has an Offender Telephone System that is used by inmates to contact their families, friends and solicitors. Back to top. The centre is located 12km south east of Grafton and is approximately 6 hours' drive from Sydney and 4 hours from Brisbane. The public can also make complaints about the Department of Corrective Services to other government agencies: Ombudsman of Western Australia For reviews of our administrative actions. For contact details for Community Corrections please see details below. We also provide speech, hearing, interpreter or translation services. Read about us in. Any inquiries about this Fact Sheet may be directed to: ExecutiveServices@justice. Travel from the Wellington Train Station is available by contacting the Wellington Passenger Service on 0475 473 833. Ask for 1800 451 524 Corrective Services NSW runs the state’s correctional centres, supervises offenders in the community, and delivers programs to reduce reoffending, support reintegration and build safer communities. To use Information about Corrective Services NSW and the state’s correctional centres. 66 Terry Road Eastwood NSW 2122 Phone: (02) 9804 5444 Enquiries, complaints and feedback. au 8. You can contact us if the problem is still not resolved or if you need advice. Contact Community Corrections ; Corrective Services NSW (CSNSW) Academy is an enterprise registered training organisation delivering nationally recognised qualifications from Certificate III to Advanced Diploma level. 0 Page 4 of 7 The current version of this document is maintained on the Custodial Operations Policy & Procedures Intranet page. Contact Community Corrections ; Reducing re-offending keyboard_arrow_right. 7 Corrective services support line - version 1. au Corrective Services NSW runs the state’s correctional centres, supervises offenders in the community, and delivers programs to reduce reoffending, support reintegration and build safer communities. SYDNEY NSW 2001 Website See ‘Contact us’ at: www. Inmates are allowed up to 10 nominated personal numbers (family and friends) and three legal numbers Find out how you can contact, visit and support an inmate in our custody. D2014/235242 2 . If you know the inmate's Master Index Number (MIN), that should be written on the front of the envelope under their name. 30am - 11. Tuhega Drive off Lindsay St Cessnock NSW 2325. When you Contact Community Corrections and find a Community Corrections office. Community Corrections. PO Box 6148 Delivery Centre BLACKTOWN NSW 2148. For complaints about Corrective Services, please contact Corrective Services. D2014/235242 3 Corrective Services NSW (CSNSW) is committed to continuous organisational Concerns about inmate health. Internet . If you want to give information about mental or physical health, or have concerns about Complaints about a service; you can find out their location by contacting: Corrective Services NSW Inmate Location Line on (02) 8346 1000 between 8:30am to 4:30pm, Monday to Friday. D2014/235242 3 Corrective Services NSW (CSNSW) is committed to continuous organisational a team is responsible for managing your complaint, and their contact details are made available to you. Corrections Corporate Support Unit Corrective Services NSW; Related department. The Sentence Administration Manual details administrative procedures relating to the admission and release of inmates as well as the processing of various orders and applications during the term of their imprisonment. The state has 36 prisons, 33 run by CSNSW and three privately operated. the NSW Department of Justice. Title: Feedback and Complaints Author: Corrective Services Astill has been convicted for his crimes and sentenced to 23 years in jail. mrrc-visitsprocessing@dcj. How to contact us By letter. 2011/12: ANNUAL REPORT: 55: Operational strategies to meet : reporting standards: NSW Seniors Festival Grant Program 2024; NSW Sexual Violence Project Fund; NSW Social Cohesion Grants for Local Government; NSW Tech Savvy Seniors Grant Program 2023; NGO Flood Recovery Program; NGO Flood Support Program; NSW Seniors Festival 2025; Reforming Temporary Accommodation Grant Program; Service Reform and Innovation Grant Program Corrective Services' effectively supervises offenders in the community while working towards successful order completion and re-settlement. nsw. It delivers professional correctional services and programs to reduce re-offending and enhance community safety Street address: Level 5, 106-108 Church Street PARRAMATTA NSW 2150 Step 2 — stage two complaints. Use our service centre locator to find a Service NSW location. CSNSW manages two transitional centres which provide support to female offenders approaching release from custody. Mid North Coast Correctional Centre is a maximum-, medium- and minimum- security centre for males and females. dcj. These inquiries and complaints, together with those made directly to the Commissioner and to the Minister are received in the Ministerial Liaison Unit (MLU). visit the Corrective Services NSW website. Service of Subpoena and GIPA Requests clarencecorrectionalcentre@serco-ap. NSW Local Government Housing Kit; Aboriginal-led data sharing: child protection and out-of-home care statistics; Caseworker dashboard; DCJ Districts; Services for children and young people; Searches for human services in NSW; Disclaimer on the use of DCJ data; Accessible data tables and high level summaries; Glossary The Department of Communities and Justice (DCJ) is the lead agency in the Communities and Justice portfolio, which aims to create safe, just, inclusive and resilient communities through its services. Call the Department of Communities and Justice on 02 9377 6000 to be put through to the service you are looking for. 30pm - Monday to Friday (excluding public holidays). au . To register, please fill in the VIN application form and email it to parklea. Street address: Suite 105 Level 1 1 Bryant Drive TUGGERAH NSW 2259 Corrective Services' effectively supervises offenders in the community while working towards successful order completion and re-settlement. 12. au Once you have a VIN, you can book a visit by registering with JUSTConnect for online bookings or call the Parklea visits line on (02) 7229 1143 between 8:15am and 2pm. D2014/235242 3 Corrective Services NSW (CSNSW) is committed to continuous organisational It is one of two privately managed correctional centres in NSW. You may also contact: NSW a team is responsible for managing your complaint, and their contact details are made available to you. DCJ works with the community, non-government partners and other agencies to improve outcomes for: Fundamental support services to alleviate distress or immediate concerns and address transition needs; Crisis intervention services to address critical or dangerous problems; Case management services to facilitate classification and case plan activities; Rights protection services to uphold prisoners' rights as incarcerated citizens; REQUEST FOR A VISITOR IDENTIFICATION NUMBER . 1 Policy CSNSW recognises the right of inmates to make inquiries and complaints, and to have AVL Contact Number: (02) 8737 5054 and (02) 8737 5055. Phone (02) 9676 9899. If you are an inmate, you need permission from the Commissioner of Corrective Services NSW to make an application to Births, Deaths and Marriages (BDM) to change your name. 1 Policy CSNSW recognises the right of inmates to make inquiries and complaints, and to have Corrective Services NSW runs the state’s correctional centres, supervises offenders in the community, and delivers programs to reduce reoffending, support reintegration and build safer communities. D2014/235242 3 Corrective Services NSW (CSNSW) is committed to continuous organisational Get the address, phone number and other contact details for Community Corrections Offices (Probation and Parole). CSNSW – Where is an offender located in custody? Phone: (02) 8346 1000. Visit a service centre. GPO Box 31 Sydney NSW 2001. To confirm in-person visits contact the Correctional Centre directly or for video visit information email justconnect@justice. au staff to confirm if contact has an assigned VIN prior to assigning a new one. Mayfair House 44-52 The Terrace Wellington Central. You must confirm your identity and provide the name and date of birth or 9. Community Corrections (Parole Officers) Offender Housing Location phone number; Family and community support; Contact Community Corrections ; Reducing re-offending keyboard_arrow_right. The NSW Ombudsman also refers written complaints to the Commissioner on behalf of inmates. Transitional centres. You must also provide your Visitor Identification Number (VIN). Photography by: Jean Dally Trevor Fry Charlene Joyce Judith Lewis John McPhee Corrective Services NSW . Contact us through the National Relay Service. keyboard_arrow_left Back to previous menu close Close Menu. Find out how you can contact, visit and support an inmate in our custody. Corrective Services NSW (CSNSW) Academy is an enterprise registered training organisation delivering nationally Cessnock NSW 2325. Corrective Services manages the Bolwara Transitional Centre at Emu Plains and Parramatta Transitional Centre which provide support for female offenders approaching release from custody. www. Criteria for designation of inmates for management by the High Security Inmate Management Committee (HSIMC). Inmates must be provided with access to the CSSL and receive information regarding the functions of the service. Concerns about inmate health. D2014/235242 3 Corrective Services NSW (CSNSW) is committed to continuous organisational The Corrective Services Support Line (CSSL) is a telephone service for inmates to raise inquiries or complaints. Inclusion of new subsection 1. General enquiries. Findings 4. Find a Correctional Centre Or you can contact the Telephone Interpreter Service (TIS): 1. The COVID-19 variants present a number of challenges for corrections which we are actively addressing. Complaints Management Policy. For these types of complaints, you can contact the Law Enforcement Conduct Commission. Home. Wayne Ruckley joined Corrective Services in 1981 National Office enquiries. TTY/voice calls: 13 36 77 Speak & Listen: 1300 555 727 SMS: 0423 677 767 Internet relay users Corrective Services NSW . justice. If your complaint is calling the Corrective Services Support Line (CSSL) – Line 1 on the CADL system (free call Get the address, phone number and other contact details for Corrective Services or complaint to an external agency such as the NSW Ombudsman. Operational protocols for determining security classification of inmates in Corrective Services NSW custody, classification and placement reviews, and approvals of changes of placement of inmates. 8. Visit NSW TrainLink for timetables. Corrective Service of documents Clarenceinmatepaperwork@serco-ap. Find a Correctional Centre To ensure Service NSW handles complaints fairly, efficiently and effectively, we adhere to the Service NSW Complaints Handling Policy. Before you apply you are advised to read the NSW Government's guide to Applying for a job in the NSW public sector. Service NSW GPO Box 7057 Sydney NSW 2001 finalise a complaint and take corrective action when things go wrong; setting up a toll-free number; providing contact information about how to use text telephone (TTY) and the National Relay Service (NRS) for people who have a speech or hearing impairment 7 NSW Department of Customer Service, NSW Whole-of-government Complaint Corrective Services' effectively supervises offenders in the community while working towards successful order completion and re-settlement. Wellington train station, on the Central Western Line, is 7km from the centre. au ; Corruption and Crime Commission of Western Australia Corrective Services NSW Introduction 52 Statement of Purpose 52 Corporate Plan 52 Values 53 Offender Management 54 Goal: Effective security and . POLICY . Telephone support for people with disability. 2. 30pm - 3pm. During this time you can contact LawAccess NSW via web chat or by calling 1300 888 529 . Inmates are allowed up to 10 nominated personal numbers (family and friends) and three legal numbers The NSW Ombudsman also refers written complaints to the Commissioner on behalf of inmates. 1 The current version of this document is maintained on the Custodial Operations Policy & Procedures website. Removal of subsection 1. The Minister for Police and Emergency Services has responsibility for the NSW Police Force. Expand all Collapse all. Corrective Services NSW Introduction 52 Statement of Purpose 52 Corporate Plan 52 Values 53 Offender Management 54 Goal: Effective security and . D2014/235242 3 Corrective Services NSW (CSNSW) is committed to continuous organisational Brush Farm Corrective Services Academy. Monday to Friday Bookings required. Email requests to MRRClegal@justice. General complaints about police Members of the public who wish to make a general complaint about police are encouraged to contact their Police local area command, or if they prefer, the Commissioner of Police. Frequently Asked Questions; Employment Enq uiries; General Enquiries (email) Complaints (email) If your matter is urgent, please contact the main Corrective Services switchboard on (02) 8346 1333. Fax: (02) 9804 5428. Call TIS 131 450. Call 1300 555 727. PO Box 612 Cessnock NSW 2325. The Complaint Handler’s Toolkit (2nd ed), NSW Ombudsman, June 2004. gov. 1 Policy CSNSW recognises the right of inmates to make inquiries and complaints, and to have Contact Community Corrections ; Reducing re-offending keyboard_arrow_right. Contact Community Corrections ; Corrective Services NSW (CSNSW) a team is responsible for managing your complaint, and their contact details are made available to you. Inmates are allowed up to 10 nominated personal numbers (family and friends) and three legal numbers (solicitors). D2014/235242 3 Corrective Services NSW (CSNSW) is committed to continuous organisational If you're d/Deaf, hard of hearing, or have a speech/communication difficulty, contact us through the National Relay Service and ask for 13 77 88. Email: Contact_BFCSA@dcj. You can contact us if you are worried about the health of a family member or friend in custody. wa. Processing inmate requests, applications and complaints. 11 . au Phone . Telephone: (02) 9804 5444. If complaints made are not able to be resolved, they are considered a stage 2 complaint. Private transport a team is responsible for managing your complaint, and their contact details are made available to you. handling to help improve our services. NSW Government Complaint Handling Reference Group – Terms of Reference (Revised August 2016) Offender Housing Location phone number; Family and community support; Contact Community Corrections ; Reducing re-offending keyboard_arrow_right. Last updated: 31 August 2023 Corrective Services NSW (CSNSW) Academy is an enterprise registered training organisation delivering nationally recognised qualifications from Certificate III to Advanced Diploma level. Note: Corrective Services NSW Academy was formerly known as Brush Farm Academy. 7 Corrective Services Support Line – Version 1. Lindsay St, CESSNOCK NSW 2325 (updating). A Visitor Identification Number (VIN) is required for individuals who want contact with inmates at NSW Correctional Centres either in person, by telephone or AVL. From the Cessnock CBD, it is a half-hour walk or a 5-minute taxi ride to the centre. Find a Correctional Centre Job posting: 13 Dec 2024 - Closing date: 10 Jan 2025. Find an inmate; Offender Housing Location phone number; Family and community support; Bank accounts and deposits; Corrective Services NSW (CSNSW) Academy is an enterprise registered training organisation delivering nationally recognised qualifications from Wellington NSW 2820. If your concerns relate to a person subject to electronic monitoring, please contact 07 3271 2938 Monday to Friday (9am-5pm weekdays). If you have a friend or relative in custody, you can contact them by letter. Phone calls; Letters and parcels. 1 Policy CSNSW recognises the right of inmates to make inquiries and complaints, and to have a team is responsible for managing your complaint, and their contact details are made available to you. About us keyboard_arrow_right Accessibility and Translation If you have a hearing or speech impairment. Henry Deane Building 20 Lee Street Sydney NSW 2000 Telephone (02) 8346 1333 Facsimile (02) 8346 1010. To report a website issue including broken links, use the "Was this content useful?" buttons below. Below are the search results for phone number (02) 4993 2333 / 0249932333 including name and address. Find a Correctional Centre 9. General concerns. Hours of Operation . 11/08/23 . Data includes the number received and finalised, issues raised and systematic issues identified. Arabic (PDF, 156. au 404 Offender Housing Location phone number; Family and community support; Contact Community Corrections ; Reducing re-offending keyboard_arrow_right. Corrective Services NSW GPO Box 31 . General enquiries Phone: +61 (0) 2 6643 6500 ClarenceEnquiries@serco Effective Complaint Handling, NSW Ombudsman, December 2010 . au Inmates can contact you by telephone, but telephone calls cannot be made to inmates. 1 Corrective Services Support Line 1. Corrective Services NSW runs the state’s correctional centres, supervises offenders in the community, and delivers programs to a team is responsible for managing your complaint, and their contact details are made available to you. 30am. Corrective Services NSW (CSNSW) Academy is an enterprise registered training organisation delivering nationally recognised qualifications from Certificate III Get the address, phone number and other contact details for City Community Corrections Office. Our locations. Free Australia missed call identification. DCJ also provided SIRA with documents supporting DCJ’s claims and injury management policies and legal frameworks 16. 30am to 4. These complaints, together with those made directly to the Commissioner and to the Minister are received by Corrections Executive Services & Complaints Management. visits@mtctrains. A complaint is any contact we received on which we took specific investigative action – the number of formal complaints rose slightly. Crisis numbers and helplines. Street address. If you want to give information about mental or physical health, or have concerns about If you are a relative or friend seeking the current location of an inmate, the Corrective Services NSW Inmate Location Line can be contacted on (02) 8346 1000 or by email: CScorporatesupport@dcj. Prisons and Security | Prison Services Regional NSW / Riverina & Murray Corrective Services NSW (CSNSW) is an executive agency of the Government of New South Wales, Australia. 30pm - 6pm. They will be able to answer questions you may have about: the area of work; specific requirements of the role To book a visit, you must be registered and have a Visitor Identification Number (VIN). Corrective Services NSW Academy. The Service NSW Complaints Handling Guide and Procedures provide information and step-by-step actions for our employees to take when receiving a customer complaint at Service NSW. 4. govt. Complaints about a service; If you have a complaint about an urgent medical issue, contact the Corrective Service Support Line (#1 of the CADL). Metropolitan Remand and Reception Centre. Bolwara focuses on Aboriginal women and provides support for women who have histories of alcohol and other drugs use. Effective Complaint Handling, NSW Ombudsman, December 2010 . Page 4 of 8 1 Corrective services support line 1. correctiveservices. Fin out who called you from Cessnock Cessnock Find out how you can contact, visit and support an inmate in our custody. This policy applies to all Service NSW employees receiving or managing complaints from the public made to or about us, regarding our services, employees and complaint handling. Please visit NSW TrainLink for timetables or call 131 500. 1 Policy 4 1. SIRA reviewed 20 DCJ claim files via a SharePoint site. DEPARTMENT OF CORRECTIVE SERVICES 91 APPENDIX 1 SES Performance Statement–Commissioner92 APPENDIX 2 SES Performance Statement–Senior Assistant Commissioner, Inmate And Custodial APPENDIX 40 Number Of Inmates In NSW Custody As At 30 June By Aboriginality 1 1992 To 2002142 APPENDIX 42 Major Works In Progress, Cost Find out how you can contact, visit and support an inmate in our custody. nz Postal address: PO Box 1206 Wellington 6140 New Corrective Services NSW runs the state’s correctional centres, supervises offenders in the community, and delivers programs to reduce reoffending, support reintegration and build safer communities. Call 13 77 88 for translation and interpreter services. ombudsman. 15 VOIP numbers such as skype and inclusion of 1. PO Box 538 Nowra NSW 2541. If you're deaf or have a hearing impairment or speech impairment, you can contact us through the National Relay Service: 1. Please check Transport NSW or call 131 500 for bus and train timetables. If your matter is urgent, please contact the main Corrective Services switchboard on (02) 8346 1333. Dillwynia Correction Centre is a minimum- and medium-security facility for female offenders. To find out more about an advertised role, you can contact the enquiries officer mentioned in the job advertisement. Phone: 0427 739 287 Email: custodialinspector@justice. Find a correctional centre. The Inspector of Custodial Services PO Box R1769 ROYAL EXCHANGE NSW 1225. Phone: (02) 8346 1333 Fax: (02) 83461205 Website: correctiveservices. Investigating Complaints – A manual for Investigators, NSW Ombudsman, June 2004 . All other complaints To make a complaint or provide feedback on any other matter relating to DCJ, please submit your feedback using the Your Feedback widget on this page. Addition to step 4 of subsection 1. Network (Justice Health) rose from 643 to 876 this Page not found | Communities and Justice - dcj. Rover Coaches have a limited service that runs from the Rover Depot in Cessnock to the complex. If you want to give us mental health information only, call Justice Health NSW Mental Health Helpline on 1800 222 472 – 24 hours a day, 7 days a week. Offender Housing Location phone number; Family and community support; Bank accounts and deposits; Legal and medical visitors keyboard_arrow_right. 2 We are the Prisoners Legal Service (PLS), a specialist service of Legal Aid NSW. CORRECTIVE SERVICES NSW NSW DEPARTMENT OF ATTORNEY GENERAL AND JUSTICE Ms Ball commenced employment with Corrective Services as a Legal Oficer in 2004, and has prior Board of Management (continued) Assistant Commissioner, Enterprise Assets and Chief Information Oficer . 30am-5. Contact us. If that doesn't fix the problem, you can write to: Director, Strategy and Engagement Youth Justice NSW GPO Box 31 Sydney NSW 2001. D2014/235242 3 Corrective Services NSW (CSNSW) is committed to continuous organisational 9. 1 Policy CSNSW recognises the right of inmates to make inquiries and complaints, and to have Work for Queensland Corrective Services; Make a compliment or complaint Headquarters. Offender Housing Location phone number; Family and community support; Bank accounts and deposits; Contact Community Corrections ; Reducing re-offending keyboard_arrow_right. The Team Supervisor/Area Manager is to attempt to resolve the complaint and record actions taken on a case note as well as the Complaints Register. CSNSW is responsible for the state's prisons and a range of programs for managing offenders in the community. Find out more about: How to make a complaint about Corrective Services; How to make a complaint about Youth Justice Before making a complaint to us, you should first try to resolve your complaint with the manager at your Youth Justice Office. Prisons and Security | Correctional Officer Prisons and Security | Prison Services Job posting: 23 Dec 2024 - Closing date: 16 Jan 2025. Contacts about the Justice Health & Forensic Health . D2014/235242 3 Corrective Services NSW (CSNSW) is committed to continuous organisational Contact us for enquiries, complaints, or compliments. 66 Sentry Drive PARKLEA NSW 2768. 2 Procedures for List of policies and procedures relevant to the Corrective Services NSW Academy. Inmates can make Official Visitors generally are able to resolve the majority of inquiries and complaints locally, by Corrective Services NSW (CSNSW) recognises the right of inmates to make inquiries and Corrective Services NSW has an Offender Telephone System that is used by inmates to contact their families, friends and solicitors. 1 Policy CSNSW recognises the right of inmates to make inquiries and complaints, and to have Get the address, phone number and other contact details for Maitland Community Corrections Office. Phone: (04) 460 3000 (Mon-Fri 8am-5pm) Fax: (04) 460 3263 Email: info@corrections. Corrective Services NSW . Your feedback improves our services. The nearest railway station (Bomaderry) is located 10km north of the centre. Contact the Central Office | Department for Correctional Services Address: 400 King William Street, Adelaide SA 5000 Postal Address: GPO Box 1747, Adelaide SA 5001 The information you provide on this form will be used to assist Corrective Services NSW to provide you with relevant information and will be treated in the strictest of confidence. D2014/235242 3 Corrective Services NSW (CSNSW) is committed to continuous organisational Contact information. 4 Procedures to Nowra Hill NSW 2541. au Fact Sheet: Avenues for Inmate Inquiries and Complaints We cannot handle complaints about NSW Police. In-person and video visits to Correctional Centres may be impacted by flooding in NSW. 1 Policy Corrective Services NSW (CSNSW) recognises the right of inmates to make inquiries and Corrective Services NSW (CSNSW) continue to monitor COVID-19 risks in the community and adjust operations accordingly. Find a Correctional Centre The Executive Services Unit of Corrective Services NSW also received 1,700 complaints in 2020–21 of which 93 were categorised as medical issues. If you want to give information about mental or physical health, or have concerns about Concerns about inmate health. Find an inmate; Offender Housing Location phone number; Family and community support; Bank accounts and deposits; Corrective Services NSW (CSNSW) Corrective Services NSW has an Offender Telephone System that is used by inmates to contact their families, friends and solicitors. CSNSW continues to safely resume key services, implementing a number of recovery measures. Postal Address. 9. Contact Community Corrections ; Corrective Services NSW (CSNSW) Academy is an enterprise registered training organisation delivering nationally recognised qualifications from Certificate III to management or Corrective Services NSW. Bus services also operate from Sydney and Dubbo. a team is responsible for managing your complaint, and their contact details are made available to you. 02 8346 1333 . Justice Health and Forensic Mental Health Network (Justice Health NSW) is expanding its court diversion service to the state’s central west, as part of a $13. D2014/235242 3 Corrective Services NSW (CSNSW) is committed to continuous organisational The number of bullying complaints received through Corrective Services NSW's grievance policy increased from 25 in 2016 to 47 in 2019 while workers' compensation claims due to bullying and a team is responsible for managing your complaint, and their contact details are made available to you. General. Contact Community Corrections ; Corrective Services NSW (CSNSW) Academy is an enterprise registered training organisation delivering nationally recognised qualifications from Certificate III to Concerns about inmate health. Phone: 13 74 68 69 Ann Street, Brisbane QLD 4000 GPO Box 1054, Brisbane QLD 4001 . Rover Coaches have a limited service from the Rover Depot in Cessnock to the complex. Legal Aid NSW offices will be closed from Monday 23 December 2024 and will reopen on Monday 6 January 2025 . All inmate inquiries or complaints that are referred from the CSSL to the correctional centre must be actioned and Corrective Services NSW runs the state’s correctional centres, supervises offenders in the community, and delivers programs to reduce reoffending, support reintegration and build safer communities. We sometimes refer to these as informal contacts. ombo. We provide health care to more than 30,000 patients each year in over 100 community, inpatient, and custodial settings Get the address, phone number and other contact details for Corrections Corporate Support Unit. You can follow this step-by-step guide on How to make a complaint. JUST Connect allows community and government agencies, as well as approved external stakeholders, to book video and telephone calls, including meetings, professional interviews, and court appearances. Complaints can be made in person, by phone, by email or in writing. Page 3 of 8 Table of contents 1 Corrective services support line 4 1. To apply for a VIN please complete all fields below and forward to . Corrective Services NSW (CSNSW) is a division of the Department of Communities & Justice. 6 KB) Chinese For complaints about Corrective Services, please contact Corrective Services. au. average population plus 2/7ths of the daily average number of people with active orders. Corrective Services NSW (CSNSW) has made it easier to deposit money into inmate accounts by using BPAY or by making a deposit at a post office. Please check the We do consider the type and frequency of complaints made to authorities, to inform inspections and identify systemic issues. How to get there Public transport. Telephone: 9220 7555; Web: www. . which contains a personalised Customer Reference Number (CRN) for BPAY and Australia Post, as well as the BPAY biller 9. Communities and Justice, NSW Department of. Prison health complaints can also be made to external agencies such as the NSW Ombudsman The NSW Ombudsman also refers written inquiries or complaints to the Commissioner on behalf of inmates. 1. 1 Inmate applications and requests (PDF, 1. Saturday, Sunday & Public Holidays Bookings required. The Corrective Service Support Line, administrative support for Official Visitors, Contact Community Corrections ; Corrective Services NSW (CSNSW) Academy is an enterprise registered training organisation delivering nationally recognised qualifications from Certificate III to Advanced Diploma level. Contact Community Corrections ; Corrective Services NSW (CSNSW) Academy is Corrective Services NSW has an Offender Telephone System that is used by inmates to contact their families, friends and solicitors. 66 Terry Road EASTWOOD NSW 2122. It is located at Aldavilla, 455 km north of Sydney and 14 km west of Kempsey. A comprehensive review of DCJ’s documents and files reveals DCJ to have been actively involved in the continuous improvement of its JUST Connect is the web-based collaborative software system we use to make it video-conferencing easier.