Intuit proseries support hours holidays and events beyond our control. Mar 16, 2020 · Intuit Accountants Community: ProSeries Tax: ProSeries Tax Discussions: So is it my understanding correct, that Proseries doesn't offer online chat anymore. If you use Intuit Lacerte Tax or Intuit ProSeries Tax, you can transfer year-end balances and adjustments to your tax software seamlessly. I hope this will serve as a learning process for the entire customer service process. Or find an Intuit Accountants expert that can help you with your question. Start your year on the right track with exclusive, step-by-step support from Easy Start for ProSeries. Get help with QuickBooks. To sign in to My Account for ProSeries: Click My Account to open the sign in screen. ; Select Service Requests/Lacerte Email. I called and the wait time was 4 hours. Sep 28, 2020 · I had also experience getting the "run around" with tech support while using Lacerte/Intuit software. Start your year on the right track with exclusive, step-by-step support from Easy Start for Intuit ProSeries. Contact information for Intuit, Inc. Individuals providing support to other Pro Series users. New users who wish to return the ProSeries product for a refund: For assistance in canceling, upgrading, or requesting a refund for your ProSeries program, reach out to Customer Service. Now my expected wait time is 45 minutes. Jan 10, 2020 · According to TurboTax: "TurboTax Online files can't be transferred directly into ProSeries. Create an account. I can't believe that Intuit has no messages about this on the software! Using Intuit Link in Lacerte; Using Intuit Link in ProSeries; Using Intuit Link in ProConnect Tax; How do I get help with Intuit Link? If you are a taxpayer having trouble accessing or using Intuit Link contact your accountant for assistance. Support hours exclude occasional downtime due to system and server maintenance, company events, observed U. This saves hours of time that you would’ve spent importing data or entering it manually. For more information on how to contact ProSeries, as well as our operating hours, see here. CAN ONE HELP ME HOW TO FIND OUT WHAT PART OF QUESTION CAUSES THIS UNMATCH RESULT. WOULD NOT ESTABLISH A CASE. Put on hold for hours, promised call backs but it does not happen. May 11, 2021 · We apologize for the confusion caused by a marketing statement regarding our customer support schedule and extended Intuit customer support hours in-season. Mar 12, 2020 · Between the time i phoned support and the time they called back, my tweaks (clearing cookies and refreshing updates) fixed the problem. Recover your account. From the File menu, select Sign Out of ProSeries. Learn about your one account for everything Intuit. Feb 5, 2022 · Now, I know folks are human and sometimes, the unexpected happens - so don't think I'm not taking this into account before posting this. From the E-File menu choose Pay-by-Refund, then Quick Collect, then Update Selected Acknowledgments Rightworks encrypts all backup files and backup tapes. To sign out of ProSeries: Go to the File menu. Apr 14, 2025 · proseries help,Proseries Support,Proseries questions,intuit proseries support,proseries support Welcome back! Ask questions, get answers, and join our large community of tax professionals. Apr 18, 2023 · Start a chat with live support. Highlight the Intuit ProSeries Tax box to assign one of the packages to the new user and select Next. Go to the Pay-by-Refund HomeBase View if you are using ProSeries Professional or the Pay By Refund HomeBase tab if you are using ProSeries Basic. com today to review and consent. Viewing the 8582 calculations: Open the client's tax return. • Multiple ways for you to get product support free, either in-product, online, chat, email, or our toll-free U. Dec 7, 2019 · Welcome back! Ask questions, get answers, and join our large community of tax professionals. Audrey" This was implemented in alignment with the IRS timeout guidelines changes where they extended the recommended timeout, increasing it to 12 hours from the previous 30-minute recommendation. Click Sign In. At the moment, I canno read more tccpg289 Level 4 Beginning in Summer 2025, Lacerte will no longer accept paper checks as a payment method for Lacerte REP. Contact ProSeries Tax Support; Intuit ProSeries Tax. This method will check the Intuit Electronic Filing Center for a specific acknowledgment for the selected return whether it has previously been picked up by your firm or not. including support links, media contact information, account recovery, campus locations, and more. Select Help (question mark) or Live Help. So, I want to have the information IN WRITING (as professional tax preparers we all know that we can't rely on he said / she said). ; Follow the prompts to set up a call. If you purchase Hosting for Intuit ProSeries, a separate ProSeries network license is required for accounts with 2 or more users. Can I install a foreign language pack in the hosted environment? Some program files can become damaged with the use of a foreign language Find answers to your questions about e-file with official help articles from Intuit Accountants. Typically, a thief will remotely steal client data over the weekend when no one is in the office to notice, then will rework the returns over the weekend and send them on a business workday. Get answers for ProSeries Tax US support here, 24/7. Jan 13, 2025 · Hi folks. Intuit ProSeries Tax; Features; Pricing; Integrations; Sign in to your TurboTax account and open your return. After watching this video, preparers should have an understanding of how to create and input information for the client, review the return and file it with the IRS. For more information on how to contact Lacerte, as well as our operating hours, see here. TRY THIS, TRY THAT. Jan 27, 2020 · If you can get ProSeries to send the docusign envelope like it is supposed to, instead of checking via the ProSeries malfunctioning Dashboard, you can sign into DocuSign directly and see the activity there, and download the documents. Check the status through your ProSeries Software: Open ProSeries. l. Jan 30, 2022 · Ha! Anyway, I called Intuit's customer support 11 times, spent over eight hours on the phone and was out of commission for eight days. tax20YY extension. We provide a platform (the “Platform”) that encompasses (1) a variety of services, including TurboTax, QuickBooks, and ProConnect Tax (each, a “Service”); and (2) installable software (including our desktop and mobile applications), any accompanying documentation, and any updates to such software or Find answers to your questions about view all help with official help articles from Intuit Accountants. Select Online, then press OK. Select Search. com, and provide details including webinar title and date you attended. To contact support by submitting a service request: Go to the Tools menu. I have reset my password and every time I try to sign in it tells me to wait 15 minutes. Please make sure that there is not a third party app interrupting ProSeries functionality, this could be an anti-virus or printer drive app. Find answers to your questions about get started with official help articles from Intuit Accountants. Customer service and technical support in ProConnect TaxCustomer service and technical support in Lacerte1-800-933-9999Hours of operationRegular hours of operat Welcome to Intuit ProConnect ProSeries If you need assistance, contact a support representative at (800) 933-9999. See the ProSeries Quick Reference Guide for installation instructions. Apr 21, 2020 · Hello all, I am wondering if anyone is as annoyed as I am with the "customer support" line 800-434-6818? I called with a serious question that cannot be resolved without help and received eight, yes eight separate offers for insurance, rebates, credit cards etc. Workflow add-ons. As I said, now I work for a CPA using ProSeries/Intuit, and it's a Déjà Vu all over again. For instructions on viewing your REP statement online, refer to Managing your information with My Account for Lacerte. I paid a lot of money for this program. The automated attendant asks you a few questions, which you answer using your touch-tone phone. This is a ProSeries/Intuit user managed group. To clarify: Our Customer Success team offers extended support hours during tax season. You’re almost ready—there are just a few things you need to do first. ; Select Communications. Hours. Find Intuit Accountants help articles, Community discussions with other Intuit Accountants users, video tutorials and more. Jun 3, 2019 · Intuit offers 3 professional products. We do have persons in our group who are representatives of Inuit/ProSeries. When the connection is complete, the Receive Electronic Filing Acknowledgments log shows any new acknowledgments you received. Select the applicable tax module. Certificates will be sent within 48 hours via Certifier; Check Junk / Spam if not received within 48 hours. Help with QuickBooks with errors, printing issues, or installation using Lacerte Intuit Hosting: 1-800-933-9999: See the hours of operation below. Rightworks encrypts all backup files and backup tapes. CLIENT IS GETTING MAD ON ME. Help with QuickBooks with errors, printing issues, or installation using ProSeries Intuit Hosting: 1-800-434-6818: See the hours of Feb 5, 2022 · Now, I know folks are human and sometimes, the unexpected happens - so don't think I'm not taking this into account before posting this. Version 04022025. Get help. to 3 p. Keep safe! Intuit Accountants provides the in-depth training you need to sharpen your skills and earn free CPE and CE credits. You’re almost ready to access powerful features to help you file returns more quickly and accurately– there are just a few things you need to do first . Insert the ProSeries DVD or CD into the computer. If there is a message for you from the Intuit Electronic Filing Center or from ProSeries Technical Support, the message appears. Everything has failed and I don't want to wait until Monday to get into proseries. Intuit Professional Contact and Support. Go to the EF Center HomeBase view ProSeries Professional or the EF Clients tab in ProSeries Basic. Intuit supports third-party applications that integrate with Lacerte and ProSeries in the following such capacity, including but not limited to: application installation, application set-up, tax product integration, technical and/or login issues within Rightworks, etc. Highlight the client's return. If you need help with Intuit Link contact technical support for ProSeries or Lacerte. For extended hours of operation during peek times see here. See how to get started and do it all with our videos, how-to guides, and tutorials. Jul 6, 2021 · With your QuickBooks Online (QBO) account, you just simply need to click the Help icon to get in touch with our phone support. Dec 15, 2017 · Intuit has created a video to demonstrate the use of ProConnect Tax Online and all of the helpful resources that comes with it. Jan 17, 2025 · Purchased Professional series for 2024 filings which includes printing, however we are not able to print without payment for all returns. http Hours; Trending topics: Hot topics for Lacerte: 24/7 : Find help answers and request a phone callback: Digital Assistant: Assistant is available 24/7 by using the Search button in your Lacerte software, but callbacks are available during operating hours below. Enter your phone number, email, or user ID and we'll find your account. Reinstalling the program does not affect your client data files. After one call back problem continues t Find answers to your questions about e-file with official help articles from Intuit Accountants. Customer service and technical support for ProSeries, ProSeries Basic, and using Intuit Link: 1-800-434-6818: See hours of operation below. ProSeries Hot Topics (updated every day) Your source for important news, hot and trending topics, critical updates about ProSeries, and tax law changes. blah, blah, blah, and never did get a Dec 25, 2024 · My thought after 36 hours with Microsoft chat service is that perhaps Microsoft updates clocked in so many files that we never dare to clean up without guidance from tech support, This over the years is blocking the C drive, it looks like Proseries is reading the old updates info (Microsoft 10 -2016 for mine) but not the new updates in our Find answers to your questions about company information with official help articles from Intuit Accountants. If you are a tax preparer, select your tax product above for assistance. Enter your Password. In addition to ProSeries and Lacerte, we also have ProConnect Tax Online, a cloud-based solution for the professional tax preparer. 92% of ProSeries Pro Tax users who reported that they use Intuit Link stated that they saved on average 43 minutes. 1 day ago · I am attempting to log in to ProSeries 2023 on Windows 11, and the sign in screen simply keeps spinning. Sign in to your Intuit account for ProSeries access and account recovery. In order to get you to the right place, choose a product below. Highlight the returns that remain outstanding. QuickBooks Online Accountant ProSeries support hours are generally weekdays, 8am-8pm CST, but vary throughout the year and are available in the article How to contact ProSeries for help For specific Rightworks questions regarding their business, or for QuickBooks hosting support, call 888-417-4448. Referral program. * Manage and gather client data efficiently and easily In your tax software, prepare your tax organizer and send it to your client with an invitation to use Link. When Proseries support called me back, she suggested I make internet explorer my default browser and go to internet options, advanced tab, and reset internet explorer to the default settings. -based technical support line with extended hours during key filing deadlines. I am happy to report everything is now working and I think this was an eye-opening experience for Intuit. Please contact the respective Lacerte or ProSeries support team for product-specific questions, troubleshooting, or software-related issues. Jan 6, 2024 · Please check out this article for QuickBooks support hours: Contact QuickBooks Desktop Support. Filing deadlines: Electronic filing deadlines and perfection periods for business returns and extensions (1120, 1120S, 1065, 1041) Intuit ProSeries Tax. Get anytime, anywhere multi-user access on any device, so your staff can work from the same data without interruption. Finally in 2018, I decided to not use Lacerte ever again. Find answers to your questions about view all help with official help articles from Intuit Accountants. Get a callback from the next available support. It would make sense that Turbo Tax Support would have a script to refer a Turbo Tax user to the IRS if they are not able to assist. M-F 6 AM to 6 PM PT; You can also reach out by calling Intuit Phone Support at 1-800-446-8848. Get answers for ProConnect Tax US support here, 24/7. ; No manual entries are allowed on the 8582 and any adjustments should be done on the original form, schedule, or worksheet. Any ideas on what computer setting could prevent this from Jan 22, 2020 · I have a question regarding whether ProSeries notes are transmitted when client is electronically filed. Solopreneur, Simple Start, Essentials, Plus . I've used Intuit for over 20 years and it seem Feb 27, 2025 · ANYONE ELSE EXPERIENCING RUDE "SUPPORT" WITH no ANSWERS FROM PROSERIES??? SUPPORT NON EXISTENT. For more information on how to contact ProSeries, as well as our operating hours, Contact ProSeries Tax Support; Intuit ProSeries Tax. Exporting to Lacerte and ProSeries. Follow the six steps in the checklist below to be set up for success with Intuit ProConnect Tax. Welcome to Intuit Accountants Support. I've also added this article where you can find helpful articles, video tutorials, and more on managing your QuickBooks account: Learn QuickBooks. Jun 28, 2024 · This article will help you sign in to your Intuit My Account dashboard. Visit camps. Free Edition (without PLUS): This is not covered, so when you select Talk to a specialist, you'll be asked to add PLUS benefits first. Regular hours of operation are Monday through Friday, 6 a. m. See the ProSeries article Troubleshooting Se Oct 7, 2019 · Please help! On Schedule E, Expenses sections, #18: Depreciation expense or depletion: Where can I enter the details? Thank you in advance. No weekend support or yesterday MLK day. DOCUSIGN CAN NOT MATCH THEIR INFORMATION. Try disabling the third party app, updating your software, and then turning the third party app back on. DOES NOT DOCUMENT CALLS. Intuit Connect - October 28-30, ARIA Las Vegas: The premier event for all accountants to learn, connect, and get inspired. The question was "why won't ProSeries support form 7203". Enter your Email or user ID. Intuit ProSeries Tax; Features; May 17, 2021 · Welcome back! Ask questions, get answers, and join our large community of tax professionals. Pricing, features, service and support options are subject to change at any time without notice. You may opt-out of the use of cookies and trackers that may share some limited personal information with our third party advertising partners using the option below. Mon - Fri, 5am - 6pm PST Hello! Welcome to Intuit Accountants Support. Back to Table of Contents. Make sure the new user's information is correct on the Add User - Review Details pop-up screen, and then select Add User. Intuit issued CD's are only available for tax year 2023 and prior. The support operating hours for QuickBooks Online (QBO) Plus, Essentials, and Simple Start version is from Monday to Friday 6 AM to 6 PM. If you want the user to only have access to the Rightworks AppHub, then scroll down and select Next. Access to each Intuit ProSeries or Intuit Lacerte company file is controlled at multiple layers including file access permissions. Jan 28, 2025 · The ProSeries Tax Form Finder has been updated to show Form 172 available to print and e-file on 3/20/2025. Dec 23, 2024 · My thought after 36 hours with Microsoft chat service is that perhaps Microsoft updates clocked in so many files that we never dare to clean up without guidance from tech support, This over the years is blocking the C drive, it looks like Proseries is reading the old updates info (Microsoft 10 -2016 for mine) but not the new updates in our Rightworks encrypts all backup files and backup tapes. Press F6 to bring up Open Forms. Training Portal If you purchase Hosting for Intuit ProSeries, a separate ProSeries Network License is required for accounts with 2 or more users. To purchase or renew your ProSeries product: 855-805-0030 Select your program to view our phone number and hours of operation. Many states requested that only final approved versions of their forms can be print from professional tax software. I know that anything can happen - inclement conditions, COVID outbreaks, etc. Feb 20, 2025 · An Intuit ProSeries Customer Support employee referring you to the IRS sounds more like a Turbo Tax Customer Support employees must be answering the ProSeries Support phone lines this year. Nov 13, 2024 · ProSeries provides free US-based tech support (available via a toll-free number with extended hours during peak season), in-product help, and a searchable knowledge base. Beginning in Summer 2025, Lacerte will no longer accept paper checks as a payment method for Lacerte REP. $10 on all federal funded Pay-by-Refund transactions filed over 50 (for ProSeries 1040 Complete or ProSeries Power Tax Library) filed through the 1040 tax filing deadline of the then-current tax year. Support Hours. This link shows Intuit Support hours for today (Saturday) are from 8 am to 4 pm. THREE HOURS DIFFERENCE PUTS US IN OUR OPEN HOURS TO TROUBLE SHOOT TECH SUPPORT ISSUES AND CLIENTS COME IN THE DOOR. Click on the + (plus sign) to expand the menu. THIS YEAR AGAIN IT IS HAPPENING. For more information, see here. Credit or void a transaction to a REP account is 24-48 hours. 40 MINUTES NO RESOLUTION, FIRST CALL! REP DID NOT WANT TO DO SMART LOOK. To plan accordingly for your clients, continue to check the site for any changes. Account Support. Additional terms, conditions and limitations apply. See Managing your information with My Account for ProSeries for steps to common questions on using My Account. intuit. NOT official PS group. Updates include increased section 179 expense deduction limit, adjusted luxury vehicle and truck limitations, updated tax worksheets, and other depreciation changes to support tax reform Get answers to frequently-asked questions about the ProSeries Professional Electronic Filing Center and the ProSeries Basic EF Client List. This is NOT a Intuit/ProSeries owned or managed group. Virtual desktop connections are protected via TLS with a minimum of 128-bit encryption and authentication. State return with draft forms not printing. I just spent 1. Must answer questions to be approved! :). Jun 23, 2023 · I also spent 3 hours with Intuit Tech support with them finally telling me the problem was "out of scope" and contact my IT professional. Each customer has a unique Rightworks virtual desktop. Processing Time for Refunds: Intuit digital properties use cookies, pixels, tags and similar technologies to provide you the best possible experience on and off our sites. For our hours of operation and more on how to contact us, see here. The post marked as solved was "ProSeries is planning to support Form 7203 and it is currently in development" To me that kinda looks like Bill's question was answered. Hosting for Intuit ProSeries is offered for Intuit ProSeries Professional packages only and is not available for ProSeries Basic packages. Find answers to your questions about e-file with official help articles from Intuit Accountants. Choose Increase Account Balance. After one call back problem continues t Jan 31, 2025 · Has anyone noticed how lousy the phone support is for Proseries? The only good thing I can say is that they get you to a human quickly. For the front-line agents: Before you give the Customer Account Number(CAN), make sure to verify the customer's information first. It doesn't happen for other years. Feb 8, 2023 · Last year I had a lot of problems with E-SIGNITURE DOCUSIGN. Oct 7, 2019 · Please help! On Schedule E, Expenses sections, #18: Depreciation expense or depletion: Where can I enter the details? Thank you in advance. See How to update ProSeries software for help. ; Enter your question, or type in Talk to a specialist. ProSeries must be up-to-date in order to use PPR or increase your balance. http Hours; Trending topics: Hot topics for ProConnect: 24/7 : Find help answers, request a phone callback, or chat with support: Digital Assistant: Assistant is available 24/7 but callbacks and chats are available during operating hours below. Jan 23, 2025 · When I click on the Invite Link on the Homebase Client under the Intuit Link column nothing happens. Back to Table of Contents For Lacerte phone support: add one or two hours before 9:00 a. Lacerte and ProSeries Support Contact Information. Assistant is available 24/7 by using the Ask button in your ProSeries software, but callbacks are available during operating hours below. Microsoft Office Integration: Microsoft Excel and Microsoft Outlook integration with Lacerte or ProSeries in the hosted environment requires an existing license for Office 365 Apps for Enterprise, Microsoft 365 Business Premium, Office 365 for Enterprise—E3, or Office 365 for Enterprise—E5. For more information, including how to make your own CD, see here. Sign in to TurboTax. Additional terms, conditions, and limitations apply. ; Choose how you'd like to connect with us. Feb 7, 2025 · So is it my understanding correct, that Proseries doesn't offer online chat anymore. ; Select Contact Us at the bottom of the help panel. S. From the Technical Support section in the left navigation panel, locate ReadMe Information. ; Type 8582 and press Enter to open the 8582 page 1. Pacific Time. Dec 27, 2021 · Just need to know when I can call on the 28th to have my 2021 program installed. What are the hours for that day? I called and you are closed today. Just because your question wasn't answered doesn't mean Bill's wasn't. Get started quickly with ProSeries. If you have an issue with your certificate or haven't received your certificate, contact ProTax_Training@intuit. Feb 10, 2022 · Welcome back! Ask questions, get answers, and join our large community of tax professionals. You can also reach out to our QuickBooks Support Team directly to this website: Contact QuickBooks Support. Support hours are subject to change without notice. Discover webinars, articles, podcasts, and more. For more details and the Support hours, you can also visit this article: QuickBooks Online Support. . Mar 12, 2019 · ProConnect™ Tax Online Support and Service – Hours of Operation; Lacerte® Support Service and Sales – Hours of Operation; ProSeries Support Service and Sales – Hours of Operation; Check out previous episodes of the TaxProTalk series here. NOT ALL USERS ARE ON PACIFIC TIME. Feel free to add some details in this thread if you need assistance with any QuickBooks-related concerns. Customer service and technical support: 1-800-933-9999: See hours of operation below. Dec 7, 2019 · Searching: "I am having trouble signing on to proseries. You can also quickly access this window by selecting the View Service Request History button on the main toolbar. 2 days ago · Lacerte help,Lacerte Support,Lacerte questions,intuit lacerte support,lacerte support Welcome back! Ask questions, get answers, and join our large community of tax professionals. From the Tools menu, select Pay Per Return. This article will help you troubleshoot issues with state returns not printing in ProSeries. Tax year 14, tax year 15, tax year 16, tax year 17, and tax year 18 NEW customers eligible for ProSeries Pay-by-Refund software offers Find answers to your questions about get started with official help articles from Intuit Accountants. Connect the same ProSeries software to the cloud with enterprise-level security, minimal IT work, easy updates, and expert support from Intuit and Right Networks. I have been waiting 15 minutes for one and half hours please help. ProSeries; Lacerte; ProConnect; EasyACCT; Intuit Practice Management ; Intuit Tax Advisor; Intuit Hosting; Intuit Link: If you are a taxpayer, contact your tax preparer for assistance. On Saturday, support hours are from 6 AM to 3 PM Pacific Time. Intuit does not provide technical support for in-application issues. Training Portal Get help with Intuit Accountants. Intuit ProSeries Tax. Returns were submitted at odd hours that aren't during your normal hours of operation. Call toll-free phone support available M–F 6:00 AM to 5:00 PM PT with extended evening and weekend support hours during critical filing If you have a touch-tone phone, call Automated Customer Support (available 24 hours a day) at 1-800-723-0692, listen to the automated message, then press the number for Pay-Per-Return access codes. What’s New in ProSeries for tax year 2010 • Expanded e-File Offerings: Dramatically expanded the number of business states and Fiduciary returns From data conversion to system recommendations, Intuit ProSeries Technical Support stands ready to help tax professionals find answers fast. SECOND CALL, 56 MINUTES AND COUNTING, SANITIZED FILE SENT, l Includes extended hours of toll-free phone support during tax season 2 ProSeries Basic Edition Quick Reference Guide 2009 l You are representing to Intuit Start your year on the right track with exclusive, step-by-step support from Easy Start for ProSeries. They must be saved to the desktop first with a . 3 days ago · Welcome back! Ask questions, get answers, and join our large community of tax professionals. 5 hours with ProSeries Help Desk and was not able to resolve it even after reinstalling product and doing all the updates. QuickBooks Online. Unlimited asset tracking and automatic depreciation calculation. I exceeded my attempts. and enter your question. After seven calls the problem has not been resolved. However, I would prefer to wait on hold for an hour to get a person who knows what they are doing. Sales representatives are available Monday through Friday, 6 a. Or find an QuickBooks expert that can help you with your question. Hosting Add-On Services and Integrations: . ProSeries Tax. Feb 17, 2020 · proseries wants to sell us their product for use but does not support our needs for tech support on the eastern coast. I hope she switches to UltraTax for next tax season - saving lots of money, headaches and stress. Any 3 of the following information should be given by the customer. If the problem involves a program file on your hard disk, uninstall ProSeries (as explained in "Uninstalling ProSeries products"), then reinstall the software from the ProSeries CD. To install ProSeries software from the ProSeries DVD or CD: Close all open applications and temporarily turn off any virus protection utilities on your computer. Jan 21, 2020 · I've spent countless hours uninstalling and reinstalling 2019 as requested by tech support. Need help along the way? Connect with your dedicated customer success team at 844‑828‑9854 or on the chat feature inside your software. 24/7 support resources are available for Premium levels that include scheduled callback and digital self-help resources. Customer service and technical support: Monday - Friday, 6:00 am - 5:00 pm (PT) Feb 7, 2025 · Welcome back! Ask questions, get answers, and join our large community of tax professionals. ProSeries/Electronic Filing connects to the Intuit Electronic Filing Center. Both ProSeries and Lacerte are tax-preparation software packages designed for professional tax preparers. Introduction and Overview Thank you for choosing Intuit Inc. When I try to find support, the only thing I can find is a pho Jun 22, 2022 · Answered: When attempting to launch past years' programs (2019 and older) I get the message "You'll need to update your software to access your Jun 8, 2023 · I called ProSeries support who could not confirm that there was an affirmative change and they refer me back tot he IRS website where no mention is made of the prohibition to e-file 1040NR $0 returns but also there is nothing affirmatively highlighting the change in policy. They suggest I call Customer support to resolve the Fast Path License issue. To increase your balance in ProSeries (available in TY20 and above): Open ProSeries to the HomeBase. to 5 p. kbbz viqkoq ubrp lgns eavkqwzdo gzeip qlgap vjbek dldu zkjvc